We identify your unique customers across all social media channels and understand their activities. Find opportunities to engage on social media channels. Track everything important - Monitor specific keywords, #hashtags and @account mentions related to your industry. Find new, relevant audiences to target by building social listening queries.
Connect Social channels like Facebook, Twitter, Instagram, Youtube & many more
Connect your Chatbot for Facebook Messenger, Twitter, Line, Kik, Telegram, Skype & many more
Once the channels are connected, start analyzing Page / Handle / Account analytics from those platforms.
Most Engaged Users
Enrich your data by enabling our machine learning models to extract more information than a regular platform
Natural Language Processing
Domain Specific Models
Use our A.I. based solutions to engage with consumers on a one-on-one basis. Once you've started identifying your customers, keep fueling the conversation. Create trust through conversations. Connect your social accounts to react directly within mentions automatically. Follow what people say about you and your brand, and thank those sharing it with a personal message. Our social solutions and real-time engagement products harness the passion of fans, creating measurable data and insights for our clients. Set up flows that work while you are way.
Select the type of channel sources involved:
Social + Chatbot
Triggers can be in any combination And / OR / All etc:
Choose what needs to be done when the flow matches to a trigger
Non Personalized Engagement
Reward each digital activity of an individual consumer across social media platforms. Don't hesitate to show some love by sending out gifts - virtual or physical. Always let people know you appreciate their support. Choose from our 100+ reward partners or create your own reward program.
Choose where your reward program needs to monitor
Social + Chatbot
Select Reward Network
Choose the source of these rewards. Whether the rewards are:
Our Rewards Partner Network
Deploy Reward Management
Deploy your own social media rewards network and select how users can quickly get information about their next set of rewards to look forward. We support via: